Technology Manager, NA Marketing

Location

• Raritan, New Jersey
• West Chester, Pennsylvania
• Palm Beach Gardens, Florida
• Raynham, Massachusetts
• Warsaw, Indiana

Technical product owner for commercial and digital marketing capabilities supporting DePuy Synthes Commercial Technology. The Technology Manager collaborates with digital experience, marketing, sales, and commercial leaders to translate business strategies into scalable, compliant, and high‑impact digital and data solutions. The role focuses on customer engagement, commercial effectiveness, and the delivery of technology products that enable growth and operational excellence across the orthopedics portfolio.

• Own and manage the end‑to‑end product lifecycle for commercial, digital experience, and marketing technology solutions, from intake and prioritization through delivery and continuous improvement.
• Act as the primary liaison between IT, Marketing, Sales, Analytics, and external partners to ensure solutions align with North American commercial objectives and customer needs.
• Translate digital experience and marketing automation business strategies and roadmaps into clear technical product visions, epics, user stories, and acceptance criteria.
• Prioritize product backlogs based on business value, regulatory requirements, risk, and technical feasibility, ensuring alignment with enterprise architecture and data standards.
• Lead agile ceremonies and product planning activities, ensuring timely, high‑quality delivery of technology capabilities.
• Monitor product performance using defined KPIs and customer feedback to drive enhancements and measurable business outcomes.
• Ensure solutions comply with Johnson & Johnson and DePuy Synthes policies related to data privacy, cybersecurity, quality, and regulatory requirements.
• Mentor and guide junior product owners or analysts, fostering strong product management and agile practices within the Commercial Technology team.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing digital experience and customer engagement, pricing and revenue optimization, and data‑driven decision‑making.

• Bachelor’s degree required in Information Systems, Computer Science, Business, Engineering, or related field;
  Master’s degree or MBA preferred.
• 6–8 years of experience in technology product management, product ownership, or digital solution delivery within a commercial, marketing, web, digital experience, or customer‑facing environment.
• Strong technical skills in commercial technology platforms and integrations (e.g., CRM, digital experience, marketing automation, customer data platforms, SEO/AEON analytics).
• Proven business skills to translate digital experience, marketing, and sales strategies into technology roadmaps, define value cases, and measure ROI.
• Experience working in agile or hybrid delivery models, with hands‑on ownership of product backlogs, user stories, and prioritization.
• Leadership skills demonstrated through influencing cross‑functional stakeholders, driving alignment, and making data‑driven decisions without direct authority.
• Strong communication and collaboration skills, engaging both technical product teams and senior commercial leaders.
• Experience operating in regulated or highly governed environments with awareness of data privacy, security, and quality requirements.
• Preferred: experience supporting marketing, digital experience, sales, or commercial operations within medical devices, life sciences, or healthcare industries.
• Hands‑on experience with customer data, SEO/AEON analytics, or digital marketing technologies (e.g., digital lead capture, email segmentation, personalization, campaign management, reporting).
• Demonstrated people leadership or mentoring experience within product, technology, or agile teams.
• Strong change‑management capabilities, including driving adoption of new digital tools and ways of working.
• Agile / Product Management certifications (e.g., CSPO, SAFe PO/PM) preferred.

• Base pay range: $ – $ per year.
• Employee retirement plan and 401(k) savings plan subject to terms of plan and date of hire.
• Vacation: 120 hours per…