Director, Education Systems

Job Function

Technology Product & Platform Management

Technical Product Management

People Leader

Director, Education Systems is a senior leadership role responsible for the strategy, governance, and continuous improvement of global education and learning technology platforms supporting DePuy Synthes and reports into the DePuy Synthes Technology organization. This role ensures that education systems effectively enable professional education, professional relations/operations, commercial education and readiness, and internal capability development while meeting compliance, data integrity, and scalability requirements.

• Provide strategic leadership and oversight for global education systems, including learning management and related digital experience and learning platforms, and professional relations/operations, ensuring alignment with business, commercial, and professional operational needs.
• Define and execute the long‑term roadmap for education systems, balancing innovation, user experience, scalability, and regulatory requirements.
• Lead cross‑functional collaboration with IT, Professional Education, Commercial, Compliance, Privacy, Legal, and Quality partners to ensure system effectiveness and adherence to internal and external standards.
• Oversee vendor relationships, system integrations, and platform performance, including contract management, service levels, and continuous improvement initiatives.
• Establish governance, policies, and best practices for education systems, education digital content strategy and management, data management, and reporting to ensure consistency and data integrity across regions.
• Drive analytics and insights from education systems to inform leadership decisions and optimize education effectiveness and learner engagement.
• Lead, develop, and coach a team of managers and senior professionals, fostering a culture of accountability, innovation, and continuous improvement.
• Manage budgets, resource planning, and prioritization of initiatives to ensure efficient and effective delivery of education systems capabilities.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

• Education: Bachelor’s degree required (e.g., Business, Information Systems, Engineering, or related field). Master’s degree preferred (MBA, Education Technology, or related discipline).
• Experience and Skills: 10‑12 years of leading enterprise education, learning management, or digital learning systems in a global commercial organization; proven people‑leadership experience managing managers and senior professionals; strong background in system strategy, governance, and cross‑functional stakeholder management and execution; ability to partner with IT and external vendors to deliver complex, integrated platforms; experience operating in regulated environments with attention to compliance, data privacy, and quality standards;
  
  strong analytical, communication, and change‑management skills.
• Preferred Experience: Medical device, healthcare, life sciences or similarly regulated industry; supporting professional education and/or commercial learning programs at scale; familiarity with global learning analytics, reporting, and education technology innovation and tech stacks; experience leading global or regional transformations of learning platforms; experience with CRM technologies, including , to manage relationships and actions with key opinion leaders; experience with education operations and event planning systems to ensure successful experiences for customers and professionals.
• Other: English required; additional languages preferred; travel up to ~20%, domestic and international; certifications such as SFDC, Education technology or learning systems certifications preferred but not required.

• Analytical Reasoning
• Cost Management
• Developing Others
• Fact‑Based Decision Making
• Human‑Computer…