R-MFG Systems Business Applications Engineer-Orthopaedics

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Supply Chain Engineering

Automation Engineering

Scientific/Technology

Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America

DePuy Synthes is recruiting for a Manufacturing Systems Business Application Engineer to be located in Warsaw, IN or Raynham, MA!

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson Medtech is a leader in orthopedics, providing one of the most comprehensive portfolios in the industry. Our Joints reconstruction manufacturing facilities are located globally, including sites in Raynham & Bridgewater, MA;
Warsaw, IN;
Cork, Ireland;
Blackpool, UK;
Leeds, UK;
Suzhou, China; and a new site in Costa Rica.

• User Support:
  Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution:
  Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring:
  Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation:
  Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination:
  Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement:
  Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection:
  Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting:
  Assist in generating routine reports and dashboards to track system performance and user engagement.

• A willingness to be hands-on in all aspects of supporting manufacturing systems
• Ability to partner with cross-functional teams in a matrixed global environment and provide…