Technology Mgr, Quality Systems, Analyst

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Job Function:
Technology Product & Platform Management

Job Sub Function:
Technical Product Management

Job Category:
People Leader

All Job Posting Locations:
Raynham, Massachusetts, United States of America

Job Description:

DePuy Synthes is recruiting for a Technology Mgr, Quality Systems, Analyst , located in Raynham, MA or West Chester, PA or New Brunswick, NJ or Palm Beach Gardens, FL or Warsaw, IN.

The Technology Manager, Quality Systems, Analyst leads the technology capability supporting DePuy Synthes enterprise quality systems within the Supply Chain Technology function, Quality sub-function. This role manages a team of individual contributors and/or supervisors and is accountable for effective performance management, capability building, and career development. The Manager develops tactical and operational plans for the quality systems portfolio, owns and executes the product roadmap across complaint handling, CAPA, nonconformance, document management, training, and audit platforms, and prioritizes and maintains the backlog balancing the requirements of Quality, Regulatory, Manufacturing, and Technology stakeholders.

Operating in a regulated Med Tech environment, the role ensures all platform changes meet GxP, 21 CFR Part 11, and data integrity requirements while driving analytics, automation, and continuous improvement across the quality technology landscape.

• Develops tactical and operational plans to achieve quality systems technology goals, and communicates plans to managers, supervisors, and individual contributors.
• Develops, owns, and executes the product roadmap for the enterprise quality systems portfolio, aligning platform capability to Quality and Regulatory strategy.
• Prioritizes and maintains the backlog for assigned quality platforms, balancing the requirements of Quality process owners, Regulatory, Manufacturing, and Technology stakeholders.
• Leads the product functional design process based on an intimate knowledge of quality system users, regulated processes, and platform technology.
• Directs configuration, enhancement, and support of validated quality platforms covering complaint handling, CAPA, nonconformance, deviations, change control, document management, training records, and audit management.
• Oversees analytics and reporting capability across quality data - defining metrics, dashboards, and trend analysis that give Quality leadership visibility into record aging, cycle time, and compliance posture.
• Ensures all platform changes follow computer system validation, change control, and documentation requirements consistent with GxP, 21 CFR Part 11, and data integrity (ALCOA+) expectations.
• Directs integration of quality systems with ERP (SAP), PLM, manufacturing execution, and post-market surveillance systems.
• Identifies and delivers automation and AI-enabled improvement opportunities across quality processes, ensuring appropriate validation and human-in-the-loop controls.
• Manages vendor and managed service partner relationships, including scope definition, quality of deliverables, and SLA performance.
• Serves as the technology point of contact for internal, external, and regulatory audits and inspections, coordinating evidence, validation documentation, and remediation.
• Assesses the quality systems implications of technology change - including platform migrations, ERP implementations, and separation/carve-out activity - and defines requirements ahead of cutover.
• Anticipates bottlenecks, provides escalation management, and builds consensus by understanding stakeholder requirements and constraints.

• Education:
  
  Required:
  
  Bachelor's degree in Computer Science, Information Systems, Engineering,…