Inside Sales Coordinator

Responsibilities

• Customer service and correspondence (via phone and email)
• Order processing from quotation to delivery
• Reviewing stock levels and maintaining customer and product data
• Monitoring incoming customer payments to ensure compliance with established payment terms
• Complaint and accounting management
• Close cooperation with colleagues at our production facilities and headquarters in Germany
• Support of our Sales Directors
• Gaining know-how of products and services
• Flexible on‑site office hours from Monday to Friday between 8 am-5 pm
• Family‑run business with strong office culture
• 401(k) retirement plan with a company contribution
• Short‑term and long‑term disability insurance
• Working as part of an inclusive and supportive sales team that prides itself on urgently meeting and exceeding customers' needs
• Ongoing support, training, and development
• ASAP start

Your profile:

• Bachelor's degree is preferred but not required
• Experience in B2B inside sales
• Customer and solution‑oriented
• Team‑working mentality, open‑minded and communicative
• An analytical mindset to prioritize tasks and independently manage time
• Strong organizational skills
• Reliable and careful with attention to detail
• Proficient in MS Office
• Ability to resolve challenging situations calmly and professionally
• Fluent in written and spoken English

METTLER Group operates as an international packaging company with more than 30 production sites and sales locations worldwide. A unique recycling concept
, state‑of‑the‑art production facilities, and innovative product developments make METTLER a pioneer in environmentally conscious packaging.

More than 5,000 employees take part in the family‑owned company and benefit from excellent development opportunities.

To expand our successful business in the USA, Mettler Packaging LLC - located in Raynham, MA - is looking for a dedicated new team member.

Mettler is an Equal Opportunity Employer.