Automotive Sales BDC Representative

At Route 44 Toyota, we value our employees. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Route 44 Toyota, is the best in the business and we're sure you'll see why!

When you come to work for us, you can look forward to these added benefits and employee perks!

What we offer:

$40,000.00 - $75,000.00 annual earning potential based on performance, with top performers having the ability to earn above average.
401k with Company match

Medical, Dental, Vision & Life Insurance Paid Time Off Paid Holidays Ongoing training and development

Weekly Pay Employee discounts on service, parts and vehicles

Responsibilities

Answer customer calls and establish follows-up with sales appointments

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates

Provide customers with initial product information and direct them to the appropriate dealership resources

Present initial financing options based on customer needs

Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management

Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Computer & Internet skills required

Proficiency in Microsoft office applications

Ability to follow through on leads and close sales

Proven experience in a customer service or call center environment a plus Excellent communications skills, both verbal and written

Ability to multitask and prioritize in a fast-paced work environment

Positive, can-do attitude

Team-oriented

Bilingual proficiency preferred but not required