Hospitality Aide

Job Overview

A Hospitality Aide is responsible for providing frontline support to guests, ensuring that their needs are met while also assisting other staff members in delivering excellent service. The role involves a wide variety of tasks that can range from basic care needs to more interactive guest services. The Hospitality Aide is expected to be friendly, approachable, and efficient, playing a significant role in the overall operation of hospitality services.

By supporting a positive experience, they contribute directly to the reputation and success of the establishment.

Must be available mornings and evenings and be flexible with a team player approach to every day tasks.

• Assist guests with daily activities
• Prepare and serve meals and snacks
• Maintain cleanliness in guest areas
• Help with laundry services
• Provide companionship and conversation to guests
• Assist with mobility and transportation needs
• Support housekeeping staff with room preparations
• Report any maintenance issues to management
• Help organize recreational activities or events
• Manage inventory of supplies and equipment

• Experience in a hospitality or caregiving setting
• Knowledge of basic health and safety regulations
• Certification in first aid or CPR
• Strong interpersonal and communication skills
• Ability to work flexible hours, including weekends
• Familiarity with food service and hygiene standards
• High school diploma or equivalent
• Basic computer skills for documentation
• Ability to lift and assist with moving individuals
• Kindness and compassion towards others
• Previous training in customer service

Willing to train the right person. We look forward to meeting you!