Delicatessen Department Manager

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Delicatessen Manager Department:
DelicatessenFLSA:
Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

The Role and Why It’s Important As the Delicatessen Manager at Hy-Vee, you’ll lead one of our most visited departments, setting the standard for freshness, quality, and customer experience. From managing your team and overseeing daily operations to analyzing sales and planning promotions, your leadership shapes what customers find and feel every time they visit the deli.

If you’re a natural leader who takes pride in a well-run department, loves developing a team, and thrives in a fast-paced food environment, this role is a great fit for you.

What You’ll DoNo two shifts are exactly the same, but here’s what you can expect:

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability

Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example

Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed

Coordinate scheduling, daily work plans, and department goals in partnership with store leadership

Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping

Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays

Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink

Understand and troubleshoot department equipment and coordinate maintenance as needed

Conduct department inventory and manage product pre-orders

Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies

Assist in other store areas and take on special projects as needed

You’ll receive direction and support from:
District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Director Your Skills To be successful in this role, you’ll need to be able to:

Deliver outstanding customer service and inspire your team to do the same

Lead, motivate, and develop a team in a fast-paced food service environment

Solve practical problems and make sound decisions with a variety of variables

Use basic math skills, including fractions, decimals, and percentages

Communicate clearly in writing and verbally with customers, employees, and vendors

Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion

High school diploma or equivalent required; one or more years of related work experience preferred

Reporting Relationships Accountable and

Reports to:

Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and Food Service Manager Direct Reports:
Delicatessen Department Employees

Education and Experience High school diploma or equivalent required

One or more years of related work experience preferred

Physical Requirements Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance

Continuously stand and walk on hard surfaces for extended periods

Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
Work in cooler or freezer environments for extended periods

Where applicable to the role: ability to safely use sharp knives…