Guest Services Information Operator II

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

We are hiring 2nd shift positions - Apply now to be immediately considered!

Hourly Salary: $16.52 an hour

• 2nd Shift: 2:30pm-11:15pm

Tester Operator

In this role, you will provide services to the world’s largest telecommunications and cable providers. The ideal CTDI team members should have excellent attention to detail, strong verbal communication skills, ability to work independently and within a team. Availability to work overtime to support customer needs is a plus. The Tester Operator performs a variety of electronically automated tests for STB equipment to determine if the unit functions according to specifications or to determine cause of unit failure, using electronic test instruments.

• Operate the STB test equipment (CMTx, Raptor, GEN) to meet or exceed daily production goal at 90% or higher.
• Verify incoming and outgoing unit counts and unit condition.
• Maintain satisfactory Quality performance levels.
• Package, unpackage, sort, stage, and prepare units for production.
• Ability to interpret and execute testing process as outlined in Test Work Instructions.
• Data entry to CTDI systems via PC and RF handheld devices.
• Perform tasks in a high speed, high volume environment.
• Put away and pull equipment and/or parts.
• Maintain and clean, organized workstation.
• Other duties as assigned.

• Hands‑on capability to troubleshoot technical problems as necessary.
• Excellent attention to detail and accuracy.
• Ability to operate a PC and input data.
• Strong verbal communication skills.
• Ability to work independently and also within a team.
• Excellent organizational skills.
• High school diploma or equivalent.
• Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e., testing and repair) or forward logistics operation a plus.

• Weekly pay every Thursday.
• Pay Increases every single month.
• Monthly Incentive Bonus.
• Positive, team‑oriented, inclusive workplace.
• Clean & safe warehouse.
• Health, Dental, Vision, & Prescription Coverage.
• Paid holidays, vacation, & sick/personal time.
• Weekly Rewards & Recognition.

• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.

• United States (Required).
• Must be 18 years of age.

• Monday (Required).
• Tuesday (Required).
• Wednesday (Required).
• Thursday (Required).
• Friday (Required).

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

This position does not qualify for visa sponsorship.

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.