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Shift supervisor, Manufacturing ​/ Production

Job in Reading, Middlesex County, Massachusetts, 01814, USA
Listing for: Custom Processing Services Inc.
Full Time position
Listed on 2026-09-14
Job specializations:
  • Manufacturing / Production
Salary/Wage Range or Industry Benchmark: 90000 - 125000 USD Yearly USD 90000.00 125000.00 YEAR
Job Description & How to Apply Below

Summary

Weekend Night shift – Friday, Saturday, Sunday e/o Monday 6:45pm-7:15am

This critical to success role at Custom Processing Services (CPS) provides daily engagement and accountability to the manufacturing employee base, creating a profound experience for all employees. In plant 03, this role is a highly independent leader, driving for results, with an expectation of a similarly strong level of accuracy and precision in work completion from self, co-workers, peers, superiors, and subordinates alike.

This role at times will wear the hat of coach, mentor, or guide, inspiring others to meet their personnel and professional goals.

Accountable Functions and Responsibilities People Focused
  • Establish, maintain/improve, and measure a culture of safety within the shift. Safety rules need to be non-negotiable, and all employees need to leave at the end of the shift in the same or better condition than they arrived.
  • Develop a culture on your shift of Respect… for self, peer, CPS, and clients.
  • Develop professional relationships with all employees, utilizing EQ techniques to engage and align the aspirations of the individual with the business opportunities.
  • Use information learned through employee engagement to own the development of the shift employees under your leadership. Develop plans and "build people", one at a time and in a personal and profound manner.
  • Own employee training for your shift personnel.
  • Trust but verify.
Customer Focused
  • Understand customer requirements with regard to all process and specification and assure both are maintained during shift operations.
  • Assure both internal and external customers are receiving all deliverables needed and expected, with said deliverables being of highest quality and integrity.
  • Provide and execute to commitments for products to be available to the customer (OTA).
  • Provide meaningful and formal cause and corrective actions for any incidences where the voice of the customer (VoC) is violated.
  • Exhibit a high level of excellence in the custody of customer supplied goods and items.
  • Assure Food Safety and Food Defense protocols are maintained throughout the manufacturing arena.
CPS Focused
  • Optimize the shift to deliver or exceed the standard revenue expected for said shift.
  • Optimize processing systems to provide additional throughput, without a compromise of quality or the VoC.
  • Exhibit a high level of excellence in the custody of CPS purchased goods and items.
  • Provide required operational reporting, timely and accurately.
  • Demonstrate full and proper usage of production information systems including Cost Accounting reporting, HIPPO, Deacom operation, and Paylocity operation.
  • Assure all activities conform to ISO 9001, ISO 22000, and ISO 17025 certifications as well as other third-party certifications we carry.
  • Other work as assigned or deemed necessary for the business.
Job Metrics (Measurements of Success)
  • Incident rate for shift
  • Employee retention for shift
  • 360 feedback from peers and co-workers
  • First Pass Quality
  • On Time Availability for plant
  • Customer Complaints for shift
  • Budget:
    Shift Uptime
  • Budget:
    Actual process performance verses standard
Required Qualifications
  • Post high school degree in Business, an Engineering discipline, or a related field preferred.
  • Alternatively, five years of relative experience in Manufacturing Leadership preferred
  • Champion and embodiment of CPS Core Values
  • Willingness to work as part of a collaborative team, promoting trust and respect.
  • Excellent communication skills, both written and oral, including proficiency in Office Suite applications.
  • Ability to multitask and establish priorities in an environment of competing expectations.
  • Willingness to continue education and personal development for the purposes of staying up to date with industry,…
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