Head North America Logistics & Strategy, Robotics Global Logistics

Job :  |  Services LLC

The NA Logistics Operations, Sourcing & Strategy is responsible for driving end-to-end delivery of logistics solutions that achieve the requirements of the Amazon Fulfillment Network (AFN), serving as a critical linkage across Amazon Robotics teams to ensure cost-effective and innovative logistics strategies and solutions are designed, developed and executed to ensure Fulfillment Center (FC) deployment targets are achieved.

• Responsible for NA logistics operations team leadership:
  Receiving, shipping, inventory control, cost, 3PL performance, and all related SLAs, KPIs, CIs. Holds 3PLs accountable.
• Lead RFP process for metering center projects. Strategically negotiate cost effective contracts.
• Develop monthly logistics budget. Achieves monthly budget targets.
• Responsible for quality, performance, and capacity of 3PL logistics providers.
• Develop network strategies to deliver POR plan.
• Thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving KPIs and SLAs.
• Manage daily plans to exceed expectations for 3PL labor productivity, inventory control and order accuracy.
• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget and quality.
• Support contract negotiations, ramp‑ups and ramp‑down of warehouses.
• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

The Amazon Robotics Global Logistics & Delivery Experience team deploys robotics solutions globally across NA, UK, EU, and APAC supporting inbound and outbound logistics and customer service.

Delivery

Experience:

We embrace customers' variability and respond to their needs. We drive a customer focused, cost effective, efficient, and globally integrated delivery experience for the Amazon Fulfillment Network (AFN).

Value Creation:
We identify every opportunity to create value and lower cost to serve AFN through competitive 3PL bidding, and leveraging Amazon Global Logistics, Amazon Air, Amazon Freight, and Amazon idle warehouse assets.

Continuous Improvement:
We innovate, learn and be curious, invent and simplify our operating models to continually improve. We won’t waver on Customer Obsession; we will fail quickly, learn iteratively, mechanize and scale what works in an organized way.

Network Design:
We will design our supply chain to enable scalability, sustainability, and resiliency. We collaborate across Robotics Delivery & Packaging Innovation (RDPI), confront functional siloes, and breakdown bureaucratic barriers to achieve lowest landed cost.

• Bachelor's degree or equivalent
• Experience developing operational processes and data insights
• 5+ years of people management experience
• 5+ years of experience with 3PL strategic transportation and warehouse sourcing
• Experience leading strategy for multi‑site logistics network
• Experience leading operations for large logistics network

• Experience working and communicating with multiple stakeholders, C‑level executives and cross‑functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below).

for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, MA, N. Reading – Salary range  –  USD annually.

Posted:
January 29, 2026 (Updated 18 days ago).