Accounts Payable Senior Specialist

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

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THIS POSITION IS REMOTE

The Senior Accounts Payable Specialist supports AP Shared Services by owning complex supplier, invoice, payment, and property-related issues. This role serves as an escalation resource, performs supplier statement reconciliation and root cause analysis, supports compliance with internal controls and SOX requirements, and partners cross-functionally to improve AP processes and service levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties may be assigned as necessary:

• Responds to supplier, property, and internal stakeholder inquiries, providing timely and effective customer service and documenting root causes of recurring issues.
• Reviews invoices for proper handling, coding, approval routing, supporting documentation, and compliance with AP policies.
• Reconciles complex supplier statements using Excel tools such as VLOOKUP, XLOOKUP, pivot tables, and other research methods; partners with assigned suppliers to resolve open items and prevent recurrence.
• Serves as an escalation point for urgent property requests, payment issues, invoice disputes, supplier follow-up, Coupa/Oracle workflow issues, and other complex AP matters.
• Identifies trends driving urgent requests, invoice delays, supplier issues, or payment exceptions and recommends process improvements to reduce recurrence.
• Assists in auditing invoice batches, supplier accounts, and workflow items prior to posting or payment processing, as needed.
• Serves as a liaison to property Finance teams, Procurement, Vendor Maintenance, Treasury, and internal AP teams to resolve issues and streamline processes.
• Applies sound judgment and maintains strong internal controls with a general understanding of SOX requirements, approval controls, and segregation of duties.
• Monitors assigned supplier accounts, aging items, open statement issues, and AP performance measures; provides feedback and implements approved process changes.
• Supports AP Specialists by providing guidance, training, issue resolution support, and knowledge-sharing on AP processes and systems.
• Maintains strong supplier relations and professional working relationships with all levels of the business.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Supports special projects, reporting, process documentation, system testing, and other duties as assigned.

Reasonable accommodation may be provided to enable qualified individuals to perform the essential functions.

• Must be at least 21 years of age.
• Associate degree in Accounting, Finance, Business, or a related field preferred; three or more years of accounts payable, accounting, shared services, or related experience required; or equivalent combination of education and experience.
• Experience with a multi-unit company, shared services environment, or high-volume AP operation preferred.
• Experience with Coupa, Oracle, or similar ERP / procure-to-pay systems preferred.
• Intermediate to advanced Microsoft Excel skills…