Office Support III; Adult Probation Department

Position: Office Support III (Adult Probation Department)
Job Description

The Starting Rate for this position is $23.22 per hour

POSITION SUMMARY: The Office Support III works directly with probation officers and management staff by performing duties including but not limited to, answering telephones, typing reports and correspondence, processing case files, and performing a variety of office support tasks as required.

POSITON RESPONSIBILITIES:

Essential Functions

Processes offender specific case files.

Types reports, letters, and court related documents.

Records statistical information.

Answers telephone and performs related receptionist duties.

Non-Essential Functions

Collects, organizes, and disseminates information between the court and the probation office.

Communicates with other departments regarding probation/parole information.

Images documents for archiving.

Refers inquiries to appropriate county departments/agencies.

MINIMUM EDUCATION AND EXPERIENCE:

High School Diploma or GED equivalent.

No criminal conviction

Two (2) years of advanced clerical experience in a court related or probation office.

Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE,

SKILLS AND ABILITIES

:

Ability to type 47 words per minute with 85% accuracy.

Demonstrated proficiency in the use of Microsoft Word and Excel.

Working knowledge of office equipment including fax machine, typewriter, computer, copier, telephone, and adding machines.

Skill in organization.

Ability to communicate both orally and in writing.

Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Ability to handle stress.

Physical presence in the office is required.

PHYSICAL DEMANDS:

Work involves walking, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee must occasionally lift and/or move up to 10 pounds a distance of fifteen (15) feet or less.

WORKING ENVIRONMENT:

Normal office environment.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.

About Us

Equal Employment Opportunity Statement:

The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us:

Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.

About the Team

Mission Statement:

It is the mission of Berks County government and all County employees to administer and deliver services to the citizens of the County in the most effective, efficient and professional manner possible within the constraints of the financial resources available.