Front Desk Receptionist - Part Time

Take on the role of Receptionist at National Vision. You will provide high-quality customer service while maintaining the smooth flow of customers, answering phone calls, processing managed care plans, scheduling appointments, and maintaining patient records.

• Ensure high quality customer service while following all safety protocols.
• Ensure a smooth flow of customers through the store.
• Answer, screen, and forward incoming phone calls in accordance with National Vision protocols.
• Process and understand managed care plans while obtaining document information from the insurance company as needed.
• Provide customers basic and accurate information.
• Schedule and confirm appointments, follow-up visits, and classes.
• File all patient records daily and pull patient files for the next day's appointments.
• Check order status and notify customers when orders are in or of any delays.
• Keep reception area tidy and presentable with all necessary materials.
• Receive, sort, distribute daily mail / deliveries and maintain inventory of office supplies.
• Participate in regularly scheduled mandatory communication meetings.
• Provide prompt, courteous service to customers either on the phone or in person.

• Experience as a Receptionist, Front Office Representative or similar role (preferred but not required).
• 0-2 years related experience or training (preferred).
• Experience handling multiple phone lines (preferred).
• Strong organizational skills (required).

Education
:
High School Diploma or equivalent.

• 401(k) retirement savings with company match and stock purchase plan.
• Parental leave.
• Employee eyewear discount.
• College scholarship program.
• Access to educational courses.
• Emphasis on internal promotions and career advancement.

Hours and Schedule – How would you like Sundays off? Yes, every Sunday we’re closed!

We are an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.