Clerical Assistant - McKean County Assistance Office

THE POSITION

The McKean County Assistance Office is seeking a Clerical Assistant 2 who wants to make a positive difference. This role provides daily variety and steady opportunities to build confidence in your abilities. You will help keep important services running smoothly for local residents. Be part of a team that trusts your hard work and values your contributions.

This position supports the daily operations of the office by handling essential clerical and customer service tasks. As a Clerical Assistant 2, you will perform the following duties:

• Application Processing:
  Enter client information, clear records, and route applications to caseworkers
• Reception Support:
  Greet visitors and respond to needs at the front desk
• Phone Handling:
  Answer incoming calls and manage voicemail messages from the main line
• Mail and Imaging:
  Sort mail, process drop box items, and scan documentation into the system
• EBT and Records:
  Process benefit card requests and complete file clearance tasks
• Equipment Operation:
  Use various types of office equipment including computers, copy machines, and scanners

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 1-hour lunch.
• Travel and overtime as needed.
• Free parking at this facility.
• Benefits: DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Work
  
  Conditions:
  
  Assigned duties are performed in a controlled office environment. Employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework:
  This position may be eligible to telework part time. Telework details will be discussed during the interview process. Telework requires a securely configured high-speed internet connection and an approved location within Pennsylvania. If unable to telework, you may report to the headquarters office in Bradford, PA. Telework eligibility may change at any time.
• Salary:
  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).
• Further communication about this position will occur via email. Check your email, including spam/junk folders, for these notices.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

• You must meet the PA residency requirement.
• Hiring preference will be given to candidates who live within McKean County; if none, candidates from other counties may be considered.
• You must be able to perform essential job functions.

• A conditional offer will require submission of criminal history reports.
• You must pass a background investigation.

• Resumes, cover letters, and similar documents will not be reviewed. Information to support eligibility must be provided on the application (e.g., relevant, detailed experience/education).
• Applications must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply may eliminate you from consideration.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation only. Misrepresentation or falsification is not permitted. Refer to Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below)..html…