Clerk ; Local Government - CS Rep​/Dispatch - Wayne County Area Agency Aging

Position

Located in Honesdale, PA – Wayne County Area Agency on Aging (AAA) Transportation Department is seeking qualified applicants interested in expanding their administrative skills in a professional public service environment. This position offers a challenging and rewarding opportunity supporting services that enhance the lives of individuals in the community. Wayne County offers a comprehensive benefits package.

This position plays an important role in keeping the front desk and office operations running smoothly for Wayne County Transportation Services AAA. The work supports staff, caseworkers, and community members by ensuring organized communication and efficient workflow. As a Clerk 2 CS Rep/Dispatch, you will perform the following duties:

• Front Desk Support:
  Greet walk‑ins and provide helpful assistance to visitors
• Phone Communication:
  Answer incoming calls and relay messages accurately to staff
• Office Tasks:
  Complete data entry, scanning, filing, and general clerical duties
• Travel Coordination:
  Arrange staff travel accommodations and reservations
• Mail Processing:
  Sort, prepare, and distribute incoming and outgoing mail
• Workflow Management:
  Maintain timely paperwork flow to support case management staff

• Full‑time employment
• Work hours will vary between 7:00 AM and 4:00 PM, Monday – Saturday, with a 30‑minute lunch. You may have irregular hours, including evenings and weekends.
• This position may require some travel in and out of the county for meetings.
• Telework: you will not have the option to telework in this position.
• Salary:
  In some cases, the starting salary may be non‑negotiable.

• Six months as a Clerk 1 and educational development to the level of the eighth grade;
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledge and abilities.

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• A conditional offer of employment will require a drug screening.
• This position falls under the provisions of the Child Protective Services Law:
• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI fingerprint clearance.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.