Behavioral Health Administrative Assistant; Administrative Assistant - Local Government

THE POSITION

Northumberland County Behavioral Health Services is seeking a responsible individual who is motivated, possesses strong communication, organizational and people skills to aide caseworkers and management staff in empowering the residents of Northumberland County to achieve their highest level of functioning and independence. This is a beginning level professional work performing varied assignments for an administrative superior. Work involves both analytical staff projects and clerical support duties, including maintaining organized filing systems, processing high‑volume data entry into the Electronic Health Record (EHR), and performing routine office coordination.

The Behavioral Health Administrative Assistant is responsible for performing a variety of administrative and clerical staff assignments, which include analyzing administrative or staff operations and procedures; performing core clerical functions such as processing mail, managing phone inquiries, and managing office supplies; creating and implementing processes to improve workflow (e.g., referral processing and interface with the BH/IDS electronic health record/management information system);

developing and recommending work standards and procedures; conducting research and studies; preparing reports of findings and recommendations; and performing occasional public relations and liaison duties, e.g., with the EHR MIS vendor. Assignments are carried out under the supervision of the program director, and work is reviewed through conferences, reports, and evaluation of results.

• Full‑time employment
• Work hours are 8:30 AM to 4:30 PM, Monday – Friday, with 30‑minute lunch
• Telework:
  You will not have the option to telework in this position
• Salary:
  In some cases, the starting salary may be non‑negotiable

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four‑year college or university; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement.
• Hiring preference for this vacancy may be given to candidates who live within Northumberland County. If no eligible candidates who live within Northumberland County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • Your score may be lower than deserved.
  • You may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.