Organizational Development Administrator

The Organizational Development Administrator will be responsible for the daily/weekly/monthly scheduling needs of the dispatch staff. The Organizational Development Administrator is tasked with assisting the Operations Managers with ensuring adequate floor coverage. The Organizational Development Administrator will serve as the subject matter expert on all items related to scheduling and its interactions with the CBA (Collective Bargaining Agreement).

The Organizational Development Administrator will manage the payroll by inputting appropriate PTO, FMLA, and other leaves into time tracking software; reviewing each timecard for accuracy and correcting duplicate or missed punches; approving the biweekly timecards; and communicating with members of the dispatch staff via email, phone, or in person to accomplish these items. When necessary, the Organizational Development Administrator will correspond with the county Payroll and/or Human Resources in furtherance of these responsibilities.

In coordination with Human Resources, this position is responsible for tracking and maintaining various types of confidential information related to general attendance and compensation such as PTO, OT, FMLA, and LOAs.

The Organizational Development Administrator will work cohesively with the Training Department, Operations Managers, and the Deputy Director of Operations to design, create, track, revise, update, and maintain training processes/records as well as policies associated with the 911 Dispatch Academy. This includes but is not limited to policy acknowledgements, required exams, specific achievements, positional/skillset signoffs, internal and external certifications (and re-certifications), continuing education, as well as registering/scheduling any individuals for required up-trainings or classes that are required.

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

• Enter schedules of dispatchers, supervisors, administrators and managers into scheduling software
• Use scheduling software and Excel to determine floor coverage and post overtime needs per CBA guidelines
• Process PTO requests in accordance with the CBA
• Create and track spreadsheets (OT, PTO, Training Hours, etc) and run weekly/monthly/yearly reports as needed
• Collaborate with Operations and Training leadership to plan trainings based on staffing needs.
• Respond promptly to correspondence from dispatchers
• Create schedules for new dispatchers in a shift rotation based on department needs
• Adjust Supervisor and Administration schedules as needed
• Develop and manage shift-bid process, including eligibility and recommendations
• Manage schedule changes related to separations, shift bids, skillset changes, and leaves (LOA, FMLA, Military, etc.)

• Apply CBA rules related to overtime, compensation, and PTO
• Reconcile scheduling software with time-clock data to verify attendance.
• Track CTO hours, double-time, and holiday pay; send weekly updates to the Payroll Department.
• Enter and monitor PTO, CTO bonus time, FMLA, STD, LOA, Military Time, and unpaid leaves.
• Review PTO balances and payroll edits; notify Payroll Department of needed corrections
• Maintain Scheduling software daily to prevent unnecessary overtime assignments or errors
• Notify Operations Managers and Human Resource Manager of any employees that have late time scans, have insufficient PTO balances to cover requested/used time, or other discrepancies

• Design, create, track, revise, update, and maintain training records as needed in physical form, electronic form (county shared drive), or appropriate internet-based database. Maintain databases or spreadsheets and complete registration and scheduling for any needed trainings.
• Attend training scheduling meetings as scheduled to discuss departmental needs and scheduling possibilities based on staffing levels, CTO availability, & PTO

• Participate in Labor Management meetings and Labor Negotiations as required

• Support Training, QA, and Operations in managing records and documentation (electronic and physical)
• Assist with public education events as needed
• Other duties as assigned

• Associates degree and two years knowledge of payroll or scheduling management; or an equivalent combination of training and experience with one year experience working in a 24/7 operation with minimal staffing standards preferred.
• General knowledge of military time and 24-hour operations (911 experience preferred)
• General knowledge and…