Clerical Assistant - Bureau of Motor Vehicles

Join the Department of Transportation as a Clerical Assistant 3 and support services that keep vehicle records accurate and reliable. In this role you will assist customers and staff by providing timely, clear information and improving the efficiency of daily operations within the Bureau of Motor Vehicles.

• Prepare, revise, and proofread letters and executive correspondence for internal and external customers.
• Review vehicle records, source documents, and program files to resolve discrepancies and provide accurate information.
• Process vehicle titling, registration, and related transactions within required systems.
• Respond to inquiries from customers, partners, and service providers via phone, email, and written communication.
• Provide guidance for ELT and NMVTIS users by researching records and offering accurate program information.
• Maintain detailed files, spreadsheets, work logs, and electronic records to support unit operations.

• Full-time employment, 75 hours bi-weekly.
• Work hours are 8:00 AM to 4:30 PM, Monday – Friday, with a 60‑minute lunch.
• No telework available.
• Salary may be non‑negotiable in some cases.

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title).
• One year of moderately complex clerical experience.
• Or an equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Veteran Preference:
Pennsylvania law provides employment preference for qualified veterans. For details, see (Use the "Apply for this Job" box below)..

Telecommunications Relay Service (TRS): 711 for hearing and speech disabilities or other individuals.

The Commonwealth is an equal‑employment‑opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.