Clerical Assistant

Overview

THE POSITION
If you are self-motivated, driven, and thrive under pressure in a fast-paced work environment, this could be the perfect opportunity for you. The Department of Health is seeking a Clerical Assistant 3 who enjoys helping the public and managing detailed information. In this role, you will support the statewide registry for vital events by processing applications and guiding consumers. Step into a job where your skills help protect important records and support community needs.

THE POSITION
If you are self-motivated, driven, and thrive under pressure in a fast-paced work environment, this could be the perfect opportunity for you. The Department of Health is seeking a Clerical Assistant 3 who enjoys helping the public and managing detailed information. In this role, you will support the statewide registry for vital events by processing applications and guiding consumers. Step into a job where your skills help protect important records and support community needs.

This position supports the statewide registry of vital events by assisting the public and processing important records. The role requires strong attention to detail and the ability to manage sensitive information responsibly. As a Clerical Assistant 3, you will perform the following duties:

• Record Processing:
  Examine applications and enter information into the vital statistics system
• Public Guidance:
  Provide advice to applicants on requirements and procedures for vital event records
• Confidentiality Care:
  Protect sensitive information and apply discretion during all interactions
• Issue Resolution:
  Evaluate documents and determine next steps when eligibility or information is unclear
• Fraud Prevention:
  Review applications and records for signs of fraudulent activity and report concerns
• Operational Support:
  Assist with training, reporting, and emergency response tasks as needed

Interested in learning more? Additional details regarding this position can be found in the position description.

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment…