Receptionist, Customer Service​/HelpDesk

Position Overview

Receptionist at Oxford Enhanced Senior Living

Part-time opportunity: 8 am-4 pm every other weekend, 4 pm-12 am every other weekend

Same Day Pay!

$16-18/hour

• Answering and transferring all incoming calls in a courteous and professional manner.
• Giving information, direction and other appropriate assistance to residents, staff, guests and vendors.
• Performing a variety of clerical duties as assigned.
• Greeting potential residents, families, visitors.
• Managing both external and internal calls, taking and communicating messages.

• Previous experience in customer service-related field required.
• Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.
• Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization.
• Excellent verbal and written communications skills and phone etiquette.
• Experience in dealing with multiple demands simultaneously.
• Ability to deal with people of varying personalities and temperaments.
• Ability to take initiative to resolve immediate problems.

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company sponsored life insurance
  
  Employee assistance program (EAP) resources

The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.