SAP iXp Intern - Customer Engagement Advisory Newtown Square, PA

SAP iXp Intern - Customer Engagement Advisory [Newtown Square, PA]

Position title:

SAP iXp Intern - Customer Engagement Advisory

Location:

Newtown Square, PA

• Manage and review incoming CEA requests in a timely manner, ensuring excellent levels of service by gathering and providing the information needed for the CEA to take appropriate next actions
• Filter requests for critical situations that require immediate action
• Schedule and participate in engagement support sessions with the assigned architects to better learn our customers’ business goals and to also better understand our internal customer success practices
• Generate the meeting minutes for Engagement Sessions, ensuring correct assignment of action items
• Maintain data and reporting systems and monitor progress of action plans for continuous engagement and customer/team involvement
• Actively contribute in the collection and management of metrics required by the CEA leadership

• Current or graduated student, bachelor’s degree, in Information Technology and/or Business
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
• Strong writing and listening skills
• Excellent attention to detail
• Knowledge in or ability to learn ERP, CRM and other SAP systems
• Willing to learn and self‑driven individual
• Work well with deadlines and have ability to multi‑task
• Proven ability to maintain confidentiality
• Fluent English is mandatory
• Fluent Spanish is a plus

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

• Culture of
  
  Collaboration:
  
  Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
• Project‑driven
  
  Experience:
  
  Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future‑ready skills from a variety of virtual, in‑person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
• Gain Visibility:
  Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast‑paced environment. Open doors for future career opportunities within SAP and beyond.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 19‑33 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

as determined through the selection process.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition  | Work Area:
Customer Service and Support | Expected Travel: 0 - 10% |

Career Status: Student |

Employment Type:

Limited Full Time | Additional Locations: #LI-Hybrid