Weekend Customer Success Specialist
Job in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-06-14
Listing for:
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is looking for a Customer Success Associate, Tier 1, to deliver frontline support by addressing customer inquiries and resolving common issues effectively. This role emphasizes clear communication and attention to detail while fostering a strong customer-first mindset.
You will report to the Customer Success Supervisor, guiding customers through their shopping experience and resolving their queries. The position requires experience in customer service and availability for flexible shifts on weekends.
URBN provides an array of employee benefits including healthcare, retirement savings, and generous discounts.
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