Campus Desk Operations Team Leader; CSR
Job in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-07-18
Listing for:
Penn State University
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Penn State University is seeking a Commons Desk Operations Team Leader (CSR) to supervise a Commons Desk on campus for University Housing. You will oversee live-in resident services, including issuing temporary IDs for room lockouts, processing packages, and managing rental equipment.
The role requires coordinating daily desk operations, handling mail, key inventory, and cash transactions, while ensuring consistent customer service to students, conference participants, and visitors.
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