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Customer Service & Order Management Lead
Job in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-08-08
Listing for:
Ebro Electronic GmbH
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Xylem is seeking a Customer Service Manager to lead the Customer Service organization and oversee the entire Order Management process. The Senior Manager will drive strategy, automation and continuous improvement in related workflows while prioritizing customer satisfaction.
Responsibilities include monitoring queues, optimizing order entry, and delivering service metrics. Strong leadership, communication, and Lean/Six Sigma experience are preferred for this role in a fast-paced environment.
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