Customer Care Specialist: Problem Solver & Collaborator
Listed on 2026-09-30
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Entertainment & Gaming
Customer Service Rep
Black Box is seeking a customer-focused support specialist to deliver non-technical help across phone, email, chat, and portals. You will respond promptly, relay opportunities to Sales, and maintain accurate records to keep operations running smoothly.
Collaborating with Sales, Quality, Warehouse and Technical Support, you will resolve issues, ensure compliance, and pursue service improvements. You must communicate clearly, stay organized, and balance multiple tasks while meeting performance
As a Customer Care Specialist:
Problem Solver & Collaborator, you will play an important part at Black Box in PA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in PA, United States.
This opportunity is part of our work in Management & Operations.
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