Business Officer

detail-focused Business Officer to join us in an exciting new role predominantly supporting the administration of customer complaints and feedback across Children, Education and Families.

This newly created position will play a key role in helping the council deliver excellent customer service by ensuring complaint acknowledgements and associated processes are managed efficiently and within required timescales. As the role develops, there will be opportunities to expand responsibilities and contribute to wider administration and service improvement activity.

This is an ideal opportunity for someone who enjoys working with clear processes, managing information accurately, and taking ownership of administrative tasks that make a real difference to customers and services, whilst contributing to the council’s vision of ‘a healthy, fair and sustainable Cambridgeshire’.

For more information or to chat about this opportunity please contact

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

Our benefits

• Wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed