Patient Insurance Coordinator

Description

A growing healthcare organization is seeking a detail-oriented Insurance Verification Specialist to join its team. This position plays a critical role in ensuring accurate patient insurance information, verifying benefits and coverage, and supporting the revenue cycle process. The ideal candidate is customer-focused, highly organized, and comfortable working with insurance carriers, patients, and internal staff.

Key Responsibilities

+ Verify patient insurance eligibility, benefits, and coverage prior to services being rendered.

+ Contact insurance carriers to obtain authorization and pre-certification information as needed.

+ Review insurance plans and communicate coverage details, deductibles, copays, and out-of-pocket responsibilities.

+ Update and maintain accurate patient and insurance information within company systems.

+ Investigate and resolve insurance-related discrepancies or eligibility issues.

+ Collaborate with clinical, billing, and scheduling teams to ensure timely processing of patient appointments.

+ Maintain compliance with HIPAA and all applicable healthcare regulations.

+ Provide exceptional customer service when communicating with patients and insurance representatives.

Requirements

Qualifications

+ Previous experience in insurance verification, patient access, medical office administration, billing, or a related healthcare field preferred.

+ Knowledge of commercial, Medicare, Medicaid, and managed care insurance plans is a plus.

+ Strong attention to detail and data entry accuracy.

+ Excellent verbal and written communication skills.

+ Ability to multitask and work effectively in a fast-paced environment.

+ Proficiency with Microsoft Office and healthcare practice management or EMR systems preferred.

If you enjoy working in a healthcare setting and have a passion for accuracy, customer service, and helping patients navigate insurance coverage, we encourage you to apply.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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