Cloud Systems Engineer

Overview

This is a hybrid role - 2 days remote and 3 days in the Malvern, PA office.

We are seeking a highly skilled Site Reliability & Cloud Systems Engineer to design, build, and operate scalable, secure, and highly automated cloud platforms in AWS. This role combines hands‑on reliability engineering with cloud architecture and automation expertise, with a strong emphasis on building immutable infrastructure and improving system resilience.

You will play a key role in evolving our AWS ecosystem into a “push‑button” platform—reducing manual operations, embedding security into every layer, and ensuring production systems are observable, performant, and self‑healing. This role is well‑suited for a proactive engineer who excels at the intersection of infrastructure, automation, and system reliability, blending responsibilities across SRE, Dev Ops, and Cloud Engineering.

• Ensure uptime, reliability, and performance of AWS‑hosted, Linux‑based (Ubuntu) production systems and associated lower environments
• Build and optimize observability using tools like Datadog, Cloud Watch, Prometheus/Grafana, and Pager Duty
• Working closely with the Dev teams, you will be diagnosing site issues, mitigating impact, and restoring system reliability while communicating clearly with stakeholders
• Lead incident response, root cause analysis, and post‑incident reviews
• Participate in on‑call rotations and support 24/7 production environments

• Architect and implement fully automated, fleeting, and immutable AWS production and lower environments
• Design scalable, resilient distributed systems using AWS best practices
• Eliminate manual processes through Infrastructure as Code (Terraform, Ansible, Packer)
• Build and maintain CI/CD and Git Ops workflows (Jenkins, Git Hub Actions, Git Lab CI, ArgoCD/Flux)
• Develop automation and tooling using Python and Bash to reduce operational toil

• Deploy and manage AWS services including EKS, ECS, Fargate, Lambda, and RDS (Aurora Postgre
  
  SQL), Open search, Redis, Elasticache
• Design and manage networking components such as Transit Gateways, load balancers, and service meshes
• Implement caching, microservices, and distributed system design patterns

• Architect and implement zero‑trust security models using IAM, SCPs, and OIDC
• Embed security into CI/CD pipelines using SAST/DAST tools (e.g., Snyk)
• Ensure compliance through automated auditing, backup strategies, and governance controls

• Partner with development, security, and operations teams to build reliable, observable platforms
• Document systems, runbooks, and operational procedures
• Drive Fin Ops initiatives for cost optimization and forecasting
• Integrate infrastructure changes into ITIL‑compliant workflows (e.g., Fresh service)
• Influence architectural decisions and promote engineering best practices across teams

• 6–10+ years of experience in Site Reliability Engineering, Dev Ops, or Cloud Engineering roles
• Deep hands‑on expertise with AWS services and cloud architecture
• Strong Linux systems engineering experience (Ubuntu preferred)
• Proven experience with Infrastructure as Code (Terraform, Ansible, etc.)
• Experience building and maintaining CI/CD pipelines
• Proficiency in scripting/programming (Python, Bash)
• Hands‑on experience with monitoring and observability platforms
• Solid understanding of cloud security principles (IAM, KMS, Secrets Management, Ansible Vault, Hashicorp Vault)
• Bachelor’s degree or equivalent practical experience

• Experience with containerization and orchestration (Docker, Kubernetes, EKS/ECS)
• Familiarity with Git Ops tools such as ArgoCD or Flux
• Experience with SAST/DAST tools and secure SDLC practices
• Knowledge of distributed systems, caching, and microservices architectures
• Experience with Fin Ops and cost optimization strategies
• Exposure to ITIL processes and service management platforms