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Hybrid Help Desk Analyst - Application Support
Job in
Reading, Berks County, Pennsylvania, 19610, USA
Listed on 2026-07-26
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Software Technology, Inc. in Dauphin County, PA, is seeking a Call Center Analyst/Help Desk Analyst for an on-site position. Shifts include 8:00–16:30 or 8:30–17:00, with a telework mix during training. The role handles calls and assists users with logins and application navigation, escalating complex tickets as needed.
Strong communication and teamwork are essential to resolve software and hardware issues and provide timely status updates.
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