Trained Medical Interpreter

Summary

Provides foreign language interpreting services to enable the understanding and successful communication between individuals with limited English proficiency (LEP) and staff. Assists clinic staff by facilitating cross‑cultural communication for non‑English speaking patients of all ages.

• Provides accurate interpretation between L.E.P. patients and hospital personnel.
• Provides education to individuals and staff on culturally specific values, beliefs, and practices that are relevant to the encounter.
• Acts as a conduit of information for all clinical services which include medical terminology and support services to LEP patients.
• Informs L.E.P. patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
• Serves as a cultural mediator to enhance communication between patients/family, as it relates to medical care.
• Explains hospital resources, office protocols, and limitations to clinicians and patients, and makes appropriate referrals.
• Develops relationships with L.E.P. community focus groups focusing on the needs of the community.
• Provides verbatim interpretation to preserve the medical record and conveys the meaning of the message in the target language.
• Listens effectively and is open to other points of view.
• Conveys the intent, tone, style and language level of the speaker.

• High School Diploma/GED.
• 1 year experience in human or health services.
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to continuously perform the same type of work for extended periods of time.
• Ability to interpret and translate on a daily basis in possibly stressful situations.
• Exhibit excellent listening skills.
• Knowledge of medical terminology and/or specialized vocabulary.
• Understanding of the subject matter to effectively convert source language to target language.

• Foreign language training.

• Lift and carry 25 lbs.
• Frequent sitting/standing, frequent keyboard use.
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Day Shift

8:30 a.m. – 5:00 p.m.

1200 S Cedar Crest Blvd
• Remote in Pennsylvania

COH-Interpreter Services 17th St Lehigh Valley Health Network (LVHN)

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law.

All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network is honored to be certified as a Great Place to Work®.