Technical Program Manager; Philadelphia

Technical Program Manager (Philadelphia)

Location:

Philadelphia PA (3-4 days onsite)

Overall

Job Responsibilities:

We are seeking an experienced and highly motivated Program Manager to lead complex, cross-functional programs from inception through delivery and post-launch optimization. This role requires a blend of technical acumen, exceptional leadership, and strong communication skills to drive successful outcomes across the organization.

• Lead sophisticated and large-scale cross-team, cross-functional initiatives by collaborating with engineering managers and engineers to estimate work efforts, define achievements, and handle resources.
• Managing technical programs that require collaboration among multiple, cross-functional groups, ensuring alignment with strategic objectives.
• Serve as a Program/Project manager who has independently led and managed different types of projects/programs (end to end), demonstrating ownership and accountability for all program aspects.
• Track progress, resolve dependencies, evaluate and mitigate risks, and communicate status to upper management and other stakeholders.
• Setting up and leading governance, tracking timeline & milestone achievement, and ensuring adherence to program standards.
• Manage changes to the project/program scope, schedule and costs using appropriate techniques and ensuring all stakeholders are aligned.
• Forecasting, creating, managing budgets and resources effectively to ensure program financial health.

• Identifying, assessing, mitigating risks arising from a variety of situations across technical, operational, and strategic domains.
• Manage project/program level risk/issues and ensure mitigation strategies are implemented and tracked diligently.

• Developing successful partnerships with engineering, product, and program stakeholders across the organization.
• Experience in managing project deliverables with providing regular project updates & status reviews to stakeholders.
• Manage internal stakeholders, keeping them informed, and helping them align their procedures with new changes.
• Manage Organization communication on the roadmap, upcoming changes, and value propositions.
• Provide key outward status updates on metrics, program/project status, and other initiatives.
• Interface with all necessary team members including, potentially, members of senior leadership.
• Experience in building good rapport with stakeholders. Presents viewpoints and complex ideas in a comprehensible manner.
• Engage and energize the project teams to achieve ambitious goals.

• Identifying areas for process improvements and driving optimization efforts to increase efficiency and effectiveness.
• Familiar with processes, tools and metrics related to project/program management & Agile (Scrum) Methodology.
• Creating business case, Project Charter, Project Plan, RACI matrix and other tools essential for program planning and execution.
• Focus on Planning, Tracking & Reviewing, and Process Management across all programs.

• Excellent communication skills with the ability to influence and lead others across all levels of the organization.
• Ability to communicate concisely clearly and with confidence with senior leadership.
• Be involved in global engineering leadership meetings as a key program representative.
• Provide detailed updates in support of the preparation and management of leadership reviews and strategic planning sessions.

• Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent practical experience.
• 12+ years of experience in program or project management, with a focus on technical programs.
• Proven track record of managing and delivering complex, cross-functional projects end-to-end.
• Deep familiarity with project/program management tools, metrics, and best practices.
• Proficiency with Agile methodologies (Scrum, Kanban, etc.).