Inbound Operations Supervisor

Job Summary The Inbound Operations Supervisor is a people leader that drives the successful execution of all receiving freight and stocking activities. Reporting to the Inbound Operations Manager, this role responsible for designing efficient and consistent methods of ensuring loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed and sellable quality parts are stocked; they also ensure inbound teams are properly sorting, stocking, and reconciling products.

The Inbound Operations Supervisor ultimately holds their team to a high standard of operational execution, while also reinforcing a culture of engagement, empowerment and problem-solving amongst all teammates.

Responsibilities Responsible for supervising and implementing functions of efficient inbound operations by instructing employees how to perform work, monitoring progress, and troubleshooting as needed.

Responsible for designing and maintaining organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, and maintenance areas and protocols.

Responsible for consistent and innovative solutions to drive adherence to all security and safety rules and regulations, ensuring a safe environment for employees, including but not limited to receiving, stocking and customer return procedures.

Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements.

Supervises and provides leadership to warehouse associates, promoting engagement and empowerment to solve problems and make good operational decisions.

Works with other DC management to investigate and resolve receiving errors; addresses receiving errors with team to mitigate future issues.

Schedules team hours to ensure peak period coverage and efficiency.

Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.

Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.

Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving and decision-making to drive operational success.

Responsible for efficient and accurate methods of processing all new freight, as well as supervision of the team performing put away procedures for incoming freight and customer returns.

Oversees the reconciliation of received loads each day to ensure proper receiving of product.

Qualifications High School Diploma, general education degree (GED) or equivalent combination of experience and education.
1+ years’ experience within a distribution center or similar environment.

Ability to comply with all safety requirements pertaining to job functions and general distribution center safety requirements.

Strong interpersonal skills.

Ability to develop and maintain cooperative working relationships with others.

Strong organizational skills detail oriented.

Ability to use good judgment in order to carry out detailed instructions.

Basic computer skills required.

Must be capable of lifting/moving heavy items up to 60 lbs.

Must be forklift and pallet jack certified.

Preferred Qualifications 2+ years’ experience within a distribution center or similar environment.
1+ year’s proven experience in a managerial role and/or leading teams.

Experience with Lean Six Sigma methodologies and tools.

Diverse experience (especially within automotive or retail distribution centers).Proven experience performing various quality functions (inspection, control, assurance, audits).Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).Customer-centric spirit and task-execution.

Enthusiasm for data, analysis, and providing simple insights.

Passion for solving complex challenges.

Comfort influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly.

Test-and-learn mentality and agile way of working to improve team products.

Leadership Embodies the following values: serve, perform, influence, respect,…