Senior Director, Consumer Platform

Role

Summary:

As the Obesity Platform owner, you’ll own the entire patient journey end to end—enrollment, commerce, loyalty, and HCP experience—making starting and staying on treatment as effortless as possible.

• End-to-end customer journey and digital experience strategy
• Consumer platform functionality, product roadmap, and feature prioritization
• Enrollment and patient experience
• Pharmacy and fulfillment relationships to get therapy to patients
• Commerce model and experience optimization
• CRM and loyalty strategy and execution
• Vendor and technology partner relationships that power the platform
• HCP platform experience and navigation to content
• Represent platform strategy, roadmap, and performance to senior leadership

• Bachelor’s degree required; MBA or advanced degree preferred
• 12+ years of experience in digital consumer products, e-commerce, or platform leadership, including direct revenue or P&L accountability
• Proven track record building or scaling a consumer-facing digital platform or e-commerce business
• Experience partnering with product and engineering teams to ship consumer-facing features against a roadmap

• Merchant-style experience running an e-commerce business
• Healthcare or wellness-space experience
• Experience with CRM and loyalty platforms and vendor/partner management at scale

• 401(k) with Pfizer matching contributions; additional retirement savings contribution
• Paid vacation/holiday/personal days; paid caregiver/parental and medical leave
• Health benefits (medical, prescription drug, dental, vision)