Beverage Clerk-Muhlenberg

POSITION TITLE:

Beverage Clerk

DEPARTMENT:
Beer and Wine

REPORTS TO:

Beverage Manager

FLSA STATUS:
Non-Exempt

SUMMARY

To operate a cash register and check-stand efficiently and courteously in a manner that will conform with all front-end procedures and company policies. Beverage clerks are also expected to ensure customer satisfaction by giving prompt and courteous service to all customers that enter the Café.

ESSENTIAL JOB FUNCTIONS:

(The following duties are included but not limited to)

* To run the cash register for a large portion of the work shift and work within the confines of the cashier accountability policy.

* To maintain an acceptable level of inventory in order to maximize sales and control out of date product by proper rotation and replenishment throughout the shift.

* Preserve excellent levels of internal and external customer service at all times.

* Identify customers' needs and respond proactively to all of their concerns

* To ensure proper levels of food available in the café at all time. Proper communication with the Deli Department on these needs throughout business hours.

* To also provide training to all new café employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable on the products.

* To maintain a good relationship with all beverage vendors and wine vendors with regular communication.

* To communicate department concerns and objectives with store management and Beverage Manager.

* Comply with all health, safety, and PLCB regulations.

* To enforce, oversee, and follow Beer and Wine policies pertaining to alcohol sales and identification of those purchasing alcohol in the store.

* To greet all customers to our store and be observant to their needs while working.

* To abide by all Redner's Markets policies and procedures set forth by the employee handbook.

SUPPLEMENTAL

JOB FUNCTIONS:

* To physically handle merchandise within the department while filling the shelves and coolers with the required products.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

REQUIRED:

* Must be at least 18 years of age.

* Strong communication skills for dealing with customers, employees, and vendors.

* Must be able to stand on your feet for the entire work shift.

* Must be able to lift up to 40 pounds for 30% of the time working.