Reading-Door Greeter

Door Greeter / Guard

The person designated as a Door Guard/Greeter will be responsible for insuring that all customers coming into the store are directed to the proper area to help them in their shopping experience and that they are properly greeted.

The Door Guard/Greeter will ensure that all bags are properly checked in and that no opened food or drinks are entering the store. They will be stationed in a position so that all incoming customers will pass by this person.

Responsibilities include:

• Be trained in all areas of the store layout so they can direct customers to the proper location as needed.
• Be trained in loss prevention so they can identify suspicious activities and notify loss prevention on the two way radio.
• Direct any customer with a package to check their packages.
• Assist customers by directing them to a specific department within the store when asked.
• Observe the front end register and/or customer service desk operations or areas adjacent to your station for suspicious behavior or safety issues and notify loss prevention and/or store management of anything that needs follow up.
• Conduct him/herself in a professional manner at all times. Proper respect will be shown to both customers and employees alike. There will be no fraternization or "hanging out" at the register area.
• The Door Guard/Greeter will check contents of all employee purchases for valid receipts for the merchandise contained within the bag/s. Under no circumstances are ladies handbags to be checked for any reason.

In addition to this position you are expected to perform all tasks and functions assigned by management as requested to meet the needs of the business.