Territory Service Sales Representative

Duties & Responsibilities

• Prospecting and Lead Generation: Utilize Rigdig, internal prospect lists, and other lead generation tools to identify and qualify potential customers within a designated territory. Research and analyze potential customers to gain insights into their business models, challenges, and service requirements. Develop and execute targeted outreach strategies to engage prospective customers and establish strong relationships.
• Sales and Relationship Building: Present Fleet Pride’s solutions in a consultative manner that demonstrates value and aligns with customer needs. Negotiate and close deals with new customers, ensuring agreements that deliver mutual value and long‑term partnerships. Build and nurture long‑term relationships by delivering exceptional support and consistently exceeding expectations.
• Account Management: Onboard new customers and ensure a smooth transition into the Fleet Pride network. Leverage customer insights and performance data to identify and pursue strategic upselling and cross‑selling initiatives. Implement account growth plans to achieve or exceed assigned sales targets, and maintain regular communication to proactively address concerns and deliver exceptional service.
• Reporting and Analysis: Track and report on sales activity, pipeline, and key performance indicators (KPIs). Analyze market trends and competitor activity to identify new opportunities, continuously learning and adapting approaches to achieve optimal results.
• Collaboration & Continuous Improvement: Work closely with Service Center team members to ensure a seamless customer experience and alignment of efforts across departments. Coordinate with Service Center leadership to align Account strategies with broader business objectives, and seek opportunities to enhance sales processes, improve customer experiences, and drive greater results.

High School Diploma (or GED or High School Equivalence Certificate) required. Valid driver’s license with a clean driving record.

• Minimum of 1–2 years of experience in business development, sales, or a related field.
• Experience in the Medium/Heavy Duty Service industry is preferred.
• Proven track record of exceeding sales targets and achieving goals.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.
• Excellent presentation and negotiation skills.
• Self‑motivated and results‑oriented, with a strong work ethic.
• Proficient in Microsoft Office Suite and CRM () software. Experience with Rigdig or other lead generation tools is a plus.
• Ability to work independently and as part of a team.

• Active Listening – ask probing questions, request clarification, and paraphrase to demonstrate understanding.
• Sales Acumen – navigate the sales process to achieve successful transactions and long‑term customer relationships.
• Judgment & Decision Making – adjust priorities using business acumen to ensure successful deployment of customer accounts and projects.
• Computer Skills – learn new programs and utilize them to improve performance; intermediate to advanced knowledge of MS Office and various office machines.
• Communication – convey information effectively in speaking and writing.
• Active Learning – understand the implications of new information for current and future problem solving and decision‑making.
• Critical Thinking – use logic and reasoning to evaluate alternative solutions and approaches.
• Collaboration – work with multiple departments to ensure tasks are completed on time.
• Oral and Written Expression – communicate information and ideas clearly.
• Problem Sensitivity – identify potential issues before they become problems.

The role requires dynamic and varied environments, including service center and customer sites. Physical demands include lifting up to 30 pounds, occasional heavier loads, and up to 80% travel. The work environment may involve noise, dust, and industrial settings; personal protective equipment may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.