Sales Development Representative

Location Requirements

Hybrid Role, three days in‑office. Open to candidates in the Philadelphia Area.

Big Panda is seeking a driven and self‑motivated Sales Development Representative (SDR) looking to jump start or further develop their sales career in tech. This role will work under the support of a world‑class sales process and team, with coaching and training to help build the foundation for a successful career in field sales/leadership. The Sales Development Representative is responsible for supporting and partnering with their Account Executives (AEs) to build a quality pipeline through outbound prospecting, lead qualification, and ownership of the pre‑SQL sales cycle within Fortune 2000 companies.

The Sales Development Representative will report directly to the Director of Global Business Development.

• Partner with and support Account Executives in generating and booking meetings with qualified executives within our ICP
• Conduct thorough research into prospect accounts, showcasing your understanding of their business and areas of opportunity where Big Panda can potentially assist
• Create and execute thoughtful and targeted research into prospects (IT, NOC, Dev Ops leaders) tailoring messaging, and effectively performing initial qualification by identifying pain points and initiatives that align with Big Panda
• Complete 100+ activities a day/make 60+ calls daily
• Achieve and exceed weekly and monthly metrics (calls, emails, social selling, discovery meetings, new business meetings, demos)
• Lead prospecting efforts into new prospect accounts
• Partner with Big Panda’s marketing team to qualify and convert leads into opportunities
• Participate in ongoing enablement, coaching, and sales training
• Active participation in team and company events, activities, contests, and social media sharing (Oktopost)
• Utilize sales processes, systems, tools and resources (Outreach.io, SFDC, Linked In Sales Navigator, Zoom Info, Gong, Orum and other selling tools) to improve SDR productivity
• Work closely with the Marketing, Enablement, Revenue Operations and Sales teams
• Effectively pitch Big Panda to book discovery meetings with qualified prospects
• Complete regular training certifications through learning engagement platform, Lessonly
• Create personalized templates and sequences regularly

• 1 year+ of Business Development or Sales Development experience (cold‑calling and prospecting)
• Experience with Salesforce, Sales Navigator, Outreach.io; MEDDPIC is not required, but a huge plus!
• Must display our core values of HEART (Hunger, Excellence, Active Transparency, Relentless Focus, Treasure the Journey)
• Organizational skills around metrics and able to manage time effectively, work independently and be self‑motivated to generate pipeline
• Results‑driven and able to effectively overcome objections
• Demonstrated ability to handle multiple priorities effectively and efficiently
• Strong written and verbal communication skills
• Excellent time management and organization skills
• A great attitude and a sense of humor!
• BA/BS preferred

Big Panda is a fast‑growing, values‑driven, global company that enables Tech Ops teams to keep the digital economy running. Big Panda’s AI‑driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission‑critical part of our customers’ IT operations.

With Big Panda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences. Big Panda is backed by top‑tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. We have an awesome team of motivated, knowledgeable, fun‑loving, and friendly Pandas.

We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to…