Enhanced Clinical Service Coordinator Supervisor

Description

Position: Enhanced Clinical Service Coordination (ECSC) Supervisor

Salary Range: $56,550 - $68,250 annually

Schedule: M-F 9a to 5p, with flexibility to meet the needs of the team and those served. Work hours are based on the needs of the program.

Location: Greater Pittsburgh Area

Devereux TCV Community Services is Hiring for an Enhanced Clinical Service Coordination (ECSC) Supervisor!

This position plays a critical role in fulfilling the mission of our Service Coordination department and Devereux TCV Community Services by providing a varying range of responsibilities for human, physical, and financial resources. The chosen candidate must have the ability to work independently, and as a member of a team, to facilitate the accomplishment of clear outcomes in full compliance with assessments, service planning, and billing in accordance with all relevant policies and procedures.

We are looking for a compassionate individual who believes in a strength-based approach and uses positive practices to help guide their everyday activities.

• Lead and manage team operations to ensure quality, culturally competent service delivery.
• Oversee staff coverage, workflow, and productivity to maintain efficient operations.
• Recruit, train, supervise, and develop staff to meet performance standards and enhance service quality.
• Maximize revenue by optimizing service delivery processes and developing clinical groups.
• Support integrated service delivery through collaboration and communication across programs.
• Design and implement programs based on community needs and partnership opportunities.
• Promote continuous improvement by addressing service gaps and ensuring client satisfaction.
• Foster a team-oriented, mission-driven culture through clear communication and collaboration.
• Provide direct clinical services (individual/group therapy) and ensure compliance with documentation, supervision, and regulatory standards.
• Offer 24-hour crisis supervision/back-up support as scheduled.

Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment!

EDUCATION & EXPERIENCE :

• Master’s Degree in Social Work, Psychology, Counseling or a related CLINICAL discipline.
• At least five (5) years of progressively responsible experience in social services required; at least two (2) years of management and counseling experience recommended.
• Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
• Valid PA driver’s license and driving history of three (3) years with MVR required.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

#sponsored

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and…