Manager - Maintenance Service Delivery Systems

Summary Statement:

You will manage a team of developers to help us create the next generation of innovative solutions while enhancing and optimizing applications that support our Collision Repair business. Providing day-to-day leadership and development for your team, you will work directly with Product Owners to ensure seamless delivery, implementation, support, and issue resolution. Using your technical expertise and industry knowledge, you will guide the organization in implementing solutions that strengthen operational performance, modernize Collision workflows, and keep Penske ahead of the competition.

What You Will Be Doing:

As a Penske Manager of Maintenance Service Delivery Systems, you will lead a team focused on key software development, enhancements, and maintenance for applications that support our Collision Repair business. You will work closely with your teams, Product Owners, stakeholders, and development partners/vendors to ensure strong implementation practices and help define architectures that create robust, scalable solutions. You will conduct performance reviews, oversee engineering processes, and ensure quality assurance so that deliverables are effective and meet the needs of end users.

You will foster strong partnerships with business owners and key stakeholders, aligning technology delivery with operational goals. You will also focus on developing and growing your team of developers, helping them advance in their careers while ensuring Penske continues to move forward with modern, innovative Collision technology solutions.

Penske Responsibilities:
Provide direction and day-to-day management of development staff to ensure that any roadblocks are removed, and developers/teams are successfully moving forward
Make sure that development projects are prioritized, scheduled, and completed according to business need
Foster collaboration by leading regular meetings and communicating with process owners, product managers, agile teams, IT groups, and other stakeholders to negotiate priority and timelines while managing resources required to get the job done
Hire new associates, conduct performance reviews, guide, and mentor their career development
Ensure on-time and defect-free delivery of applications in accordance with Penske standards
Ensure technical leads follow the PDP (Penske Development Process) and maintain management reporting
Responsibilities for multiple systems, agile teams, and cross-functional projects
Other projects, teams, and responsibilities as assigned by the manager
Follow IT practices in security, licensing, source code management, incident management, and following architectural standards
Coach and mentor associates. Develop team members to increase value to the organization
Reduce complexity in the environment
Identify future opportunities for system enhancement and value generation

Qualifications:
Bachelor's degree in Computer Science, Math or Information Systems or equivalent development experience
10+ years of development experience with 3+ years leading/supervising multiple IT projects through the full SDLC (Software Development Life Cycle) including prior work defining complex application architecture and integration with multi-tiered systems
Strong leadership and people management skills with the ability to build and grow teams of highly motivated, deeply technical, productive software engineers preferably in an Agile environment
Significant functional experience (8+ years) with core Technologies and Architectures - Java Enterprise Technologies, Spring Boot, Spring Frameworks, Restful Web services, SOA, Angular, HTML/CSS, SQL, Oracle, Open Shift, Microsoft Copilot, cloud-native microservices, and enterprise application integration (EAI)
Experience in leading teams in custom development, evaluating, selecting, integrating, and implementing application software (package) solutions when appropriate
Strong interpersonal and decision-making skills
Able to communicate highly technical concepts in a clear/concise manner to non-technical individuals
Experience prioritizing technology needs within set budget requirements
Knowledge of project management methods and tools
Strong experience with Agile / Dev Ops approaches or methodologies
Have strong knowledge of Integration technologies like Spring Integration Framework, API Management, Micro-services
Expertise in leading the architecture, design & implementation of highly complex data integrations and data services by utilizing technologies such as Spring Boot, Angular, Oracle.
Advanced experience in working with the various IT teams to build and implement a scalable architecture for relevant software solutions
Full fluency and expert-level knowledge in systems/languages applicable to the role

Physical Requirements:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to…