Operations Director

Location:
South West - Buckinghamshire & Berkshire

• 38 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 24 weeks of enhanced maternity leave.
• Secondary carer leave.
• Wedding/commitment day leave.
• Pension and life insurance.
• Discounts available via Perk Box, from high street shops to holidays & cinemas.
• Access to employee assistance programme.
• Cycle to work scheme.

The future of hospitality will be shaped by leaders who think differently, embrace new ideas and create experiences that deliver both customer loyalty and commercial success.

We're looking for an exceptional Operations Director whose career has been built across varied hospitality environments, bringing a wealth of perspectives, insights and experiences that can inspire innovation and unlock new opportunities for growth.

Whether your background is in luxury hotels, stadia and arenas, premium restaurant groups, universities, independent hospitality businesses, country house hotels, private members' clubs, visitor attractions or estate management, we want to hear from you.

We're looking for someone who combines outstanding commercial acumen with an entrepreneurial mindset, someone who sees opportunities where others see constraints and who believes great hospitality is a powerful driver of business success.

Why Join Us?

This is a rare opportunity for a hospitality leader to bring a fresh perspective to an established and ambitious business.

We don't want someone who simply maintains the status quo.

We want a commercially minded, collaborative and entrepreneurial leader who will challenge us, inspire our people and help us unlock the next stage of growth.

If you have built your career creating successful hospitality businesses, developing outstanding teams and delivering exceptional commercial results, we'd love to hear from you.

Hospitality experience is essential. Contract catering experience is not. In fact, a different perspective is exactly what we're looking for.

More about the role:

The future of hospitality will be shaped by leaders who think differently, embrace new ideas and create experiences that deliver both customer loyalty and commercial success.

We're looking for an exceptional Operations Director whose career has been built across varied hospitality environments, bringing a wealth of perspectives, insights and experiences that can inspire innovation and unlock new opportunities for growth.

Whether your background is in luxury hotels, stadia and arenas, premium restaurant groups, universities, independent hospitality businesses, country house hotels, private members' clubs, visitor attractions or estate management, we want to hear from you.

We're looking for someone who combines outstanding commercial acumen with an entrepreneurial mindset, someone who sees opportunities where others see constraints and who believes great hospitality is a powerful driver of business success.

This is far more than an operational role.

We're looking for a leader who can inspire teams to think differently, build high-performing cultures and identify new opportunities to drive revenue, profitability and customer engagement. You will have the freedom to challenge convention, introduce new ideas and help shape the next chapter of our business.

What We Stand For

We are a business built on collaboration, creativity and positivity, and believe that the best results happen when talented people work together, challenge each other constructively and bring energy, ambition and optimism to everything they do.

We're looking for a leader who embodies these values:

You build strong relationships, bring people together and create environments where teams, clients and stakeholders thrive.

Wholeheartedly Positive

You lead with optimism, resilience and energy, inspiring confidence in those around you and creating cultures where people want to perform at their best.

Creative

You constantly seek better ways of doing things, seeing innovation as a commercial advantage and a key driver of customer satisfaction.

You think like a business owner, balancing exceptional hospitality with commercial performance and identifying opportunities to grow revenue,…