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Front Desk Guest Specialist: Service & Hospitality
Job in
Reading, Berkshire, RG1, England, UK
Listed on 2026-07-23
Listing for:
Novotel Hotels
Full Time
position Listed on 2026-07-23
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Novotel Hotels in Reading, United Kingdom is seeking a guest services assistant to provide efficient check-in/check-out and maintain accurate guest accounts. You will greet guests, handle inquiries, and ensure a smooth arrival and departure experience.
You will answer calls professionally, strive for Total Customer Satisfaction, and uphold strict security procedures to protect guest confidentiality and safety.
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