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Guest Services Associate — Nights & Global Hotel Discounts

Job in Reading, Berkshire, RG1, England, UK
Listing for: Novotel
Full Time position
Listed on 2026-07-25
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 15153 - 20664 GBP Yearly GBP 15153.00 20664.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Associate — Free Nights & Global Hotel Discounts

Novotel in Reading is seeking an enthusiastic hospitality professional to assist guests with check-in/check-out, manage guest accounts, and provide courteous information. You will handle switchboard calls professionally and uphold total customer satisfaction.

The role requires a customer-facing mindset, strong communication, and solid organisational skills to maintain security and guest confidentiality in a busy hotel environment.

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Position Requirements
10+ Years work experience
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