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Front Office Team Member- zero

Job in Reading, Berkshire, RG1, England, UK
Listing for: Accor
Seasonal/Temporary, Contract position Listed on 2026-11-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 22000 GBP Yearly GBP 15000.00 22000.00 YEAR

Job Description & How to Apply Below

Position: Front Office Team Member- zero hours contract
  • Contract
  • Job-Category:
    Rooms
  • Job Type: Permanent
  • Job Schedule:

    Casual
Company Description

Join
us at Accor,
where
life pulses
with passion!?

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan
45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.

Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.?

Byjoiningus,youwillbecomea

Heartist,becausehospitalityis, first and foremost, aworkofheart.?

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!?

Youwillenjoyexclusivebenefits,specific to thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.?

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality
isa
work
of
heart,?
Join
us and
becomea
Heartist
.

Job Description
  • Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
  • Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • Maintain strict security procedures to ensure guest confidentiality and safety
Qualifications
  • Some experience in retail, hospitality or a customer facing role
  • Strong organisational skills
Additional Information
  • hourly rate £13.45.
  • Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks :
    Our objective is simple: make you grow and give you the spark to unleash your personality
  • You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.
  • Due to high volume of applications, we will contact only the sucessfull candidates for the next stage.

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