Deputy Housekeeping Manager

As Deputy Housekeeping Manager, you will support the Housekeeping Manager in overseeing the day-to-day operation of the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, and guest experience across the Sanctuary. You will lead by example, providing hands‑on support to the team while helping to coordinate workloads, maintain quality standards, and ensure the smooth running of housekeeping operations.

This is a varied role combining supervisory responsibilities with practical housekeeping duties across our accommodation, wellness spaces, and Estate facilities:

• Support the Housekeeping Manager in the daily running of the housekeeping department.
• Assist with supervising, motivating, and supporting the housekeeping team to maintain high standards.
• Allocate daily tasks and help coordinate workloads across the Sanctuary.
• Carry out quality checks and inspections of guest accommodation, public areas, and wellness facilities.
• Clean and prepare guest rooms, holiday cottages, and communal areas to an exceptional standard.
• Housekeeping duties within Avalon Wellbeing, including the pool suite, studio spaces, and changing facilities.
• Assist with staff training and onboarding of new team members.
• Manage stock levels and report ordering requirements for cleaning supplies and guest amenities.
• Conduct daily checks within the Hall and other hospitality venues when in use.
• Report maintenance issues promptly and follow up where required.
• Ensure compliance with health and safety, COSHH, and company procedures.
• Act as a point of contact in the absence of the Housekeeping Manager.
• Work collaboratively with other departments to ensure a seamless guest experience.
• Participate in the housekeeping rota, including weekends as required.

Full Time: 40 hours per week

Shifts:

Across 7 days including weekends

• Previous experience in housekeeping or hospitality is preferred but not essential.
• A keen eye for detail and a strong sense of pride in your work.
• Ability to work independently and manage time effectively.
• Physically able to carry out cleaning duties.
• Friendly, reliable, and approachable team player.
• Essential:Flexibility to work weekends
• Essential: Driver with access to own vehicle

• Annual discretionary bonus and hospitality tips
• Pension contribution
• Free access to Sanctuary Wellbeing Schedule
• Subsidised meals at Utopia Bistro
• Friends & Family discounts on Sanctuary stays and events
• Free parking