Field Service Engineer

Day-to-day of the role:
• Conduct regular maintenance checks and servicing of hot tubs to ensure optimal functionality and hygiene.
• Troubleshoot, diagnose, and repair faults in hot tub systems, including electrical, plumbing, and mechanical components.
• Provide clear and effective communication to customers regarding maintenance practices, repairs, and safe usage of hot tubs.
• Manage and organise your own service diary, scheduling appointments efficiently and prioritising workloads to meet customer needs and service deadlines.
• Manage inventory of parts and tools required for service tasks.
• Maintain accurate records of service schedules, customer interactions, and invoicing.
• Ensure compliance with health and safety regulations while on-site and in transit. Required Skills &

Qualifications:

• Proven experience as a service engineer, preferably with specific experience in hot tubs, pools, or similar equipment.
• Strong understanding of electrical, plumbing, and mechanical systems.
• Excellent problem-solving skills and the ability to work independently.
• Good physical condition, capable of handling tools and machinery and working in various weather conditions.
• Strong interpersonal and communication skills, with the ability to explain technical details to non-technical customers.
• Full UK driving licence.
• Professional certification in electrical or plumbing work is highly advantageous.