Associate Trade Sales Consultant

Job Overview

The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners.

The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 6-12 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions).

The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package.

The pay for this role is $25/hr., with eligibility to receive other supplemental earnings such as over-time. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.

As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan, tuition assistance, and much more.

• Assist in the sales process in the field and in the Pella Showrooms.
• Assist in building and maintaining strong customer relations
• Assist in blueprint reading.
• Support Sales team using PQM and CRM to generate quotes and track customer interactions
• Attend Pella Sales Training and any local workshops as they become available
• Represent Pella as needed at company sponsored events, professional group's invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Acquire in depth knowledge of Pella's offering and the competitive landscape
• Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions
• Collaborate with the Operations teams to ensure successful after sale service requirements
• Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.

• Able to develop partnerships with other businesses that serve the same customers
• Provide superb customer service and generate referrals from one customer to others
• Create a sense of trust and reliability with customers
• Skilled at relating to a variety of customers - balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Work collaboratively with Pella team members and customers
• Enjoys working in fast-paced environment with a high sense of urgency
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Demonstrates confidence balanced with humility
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
• Excellent influencer - can sell something new, shift paradigms, convey the value proposition
• Seeks out internal experts and utilizes their knowledge
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.