Assistant, Escrow

Job Overview

Typical level:
Intermediate. The role supports the Escrow Department by assisting with customer service and administrative duties related to escrow closings, primarily residential transactions. The assistant may provide general support for a team or partner with an escrow officer.

• Performs a wide range of administrative duties to gather information and assist in the escrow process.
• Opens orders, inputs closing statement information, prepares documents for closing, and handles disbursement and follow up of all escrow transactions.
• Communicates requirements and other information to clients.
• Interprets various agreements related to closing and prepares all documents required for transactions.
• Works on moderately complex problems requiring review of multiple factors.
• Researches and obtains information for a wide range of complex data.
• Exercises judgment within defined procedures to determine appropriate action and may make recommendations to processes.

• Education: High School diploma or equivalent.
• Experience: 2+ years of escrow related experience.
• Skills: Customer service skills, problem solving, strong organizational skills, knowledge of MS Office suite, excellent verbal/written communication, professionalism, positive service attitude, strong detail orientation.

Pay Range: $18.82 - $23.43 per hour (base). Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

• Medical, dental, vision.
• 401(k).
• PTO/paid sick leave.
• Employee stock purchase plan.

First American is an equal opportunity employer in every sense of the term. The following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.