Accommodation Service Assistants; Summer

Overview

Position Title Accommodation Service Assistants (Summer)

We are hiring multiple term-certain, part time Accommodation Service Assistants to help us over the summer. This position is open to students. The Accommodation Services Assistant positions are responsible for supporting the Residence Accommodation operation. This includes providing customer service support, reservation management for our guest accommodations and front desk support. This position works closely with the Residence Operations Coordinator and Administrative Officer-Accommodation Services.

Customer Service/Administrative Duties

• Provides administrative support for Residence Move-In, Move-Out, Health and Safety Inspections, Maintenance Requests, Emergency evacuations and daily Residence Operations
• Processes transactions utilizing point of sale system and maintains cash float including daily cash reconciliation
• Performs on-call duty responsibilities including responding to residents and guests requests, complaints, emergency situations and general supervision of Residence

Reservation Management

• Takes reservations for conference and short term accommodation guests in person and over the phone
• Sorts and distributes keys for both individuals and groups
• Completes and distributes a spreadsheet to the housekeepers detailing the rooms requiring cleaning and/or towel changes
• Performs minimal daily housekeeping tasks

Education

• High School Diploma or equivalent to 12 years of schooling

Experience

• Knowledge of Red Deer Polytechnic including both the physical environment as well as the services offered
• General computer knowledge/ability to use various programs (Microsoft Word, Excel)
• Experience working in a customer service environment
• Ability to work both in isolation as well as in a team environment

Completion of a 1-year college certificate, one year University or equivalent

Salary

Hourly rate starting at $19.83 per hour

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation. Eligibility to access benefits is dependent upon the terms and conditions of employment.

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic (RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.

Red Deer Polytechnic (RDP) is more than a post-secondary institution. It is a community of highly dedicated and skilled faculty, staff, learners, and partners who are making a positive impact on the world around us. Unbound by tradition, we are focused on producing the talent, solutions, and environments needed for Alberta’s economy and society to thrive.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community.

Competition Number 2026-A-008

Employment Type

Term-Certain Part-Time

Number of Vacancies 5

Desired Start Date 04/20/2026

Position End Date (if term-certain) 08/28/2026

Hours of Work 21 hours/week including evenings and weekends

Open Date 02/06/2026

Close Date 02/27/2026

Open Until Filled No

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

We are committed to a merit-based hiring process, and we believe in an inclusive workplace that is fair, equitable, supportive, welcoming and respectful. We recognize, value, and leverage differences in identities, abilities, background, cultures, skills, experiences, and perspectives. Our practices are guided by the principles of the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action.

If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Pe

Required fields are indicated with an asterisk (*).

Required Documents

• Cover Letter
• Resume

Optional Documents