Program Assistant, School of Health and Wellness

Program Assistant, School of Health and Wellness

Position Title Program Assistant, School of Health and Wellness

Position Summary The School of Health and Wellness is seeking three Program Assistants to provide administrative support to programs within the School. The Program Assistant acts as front‑line support for student inquiries, provides program‑specific information, coordinates timetable entry and supports project administration during curriculum review and accreditation cycles. The role includes generating reports via reporting systems, maintaining databases, and contributing to the efficient operation of the School.

• Support the Associate Dean, Faculty, and Operations Manager with course/program delivery and execution, including providing information on RDP processes, timelines, service, and administrative practices.
• Organize and prepare for the new academic year: prepare class schedules, update student forms, attendance, and mark records, and prepare student and instructor packets for each intake.
• Coordinate instructor submission, complete preparation of course outlines, course packs, and manuals.
• Review, track, and collect disclosure forms, class lists, program enrolments, internal phone book listings, security lists; inform appropriate individuals for action.
• Assist programs with course evaluation preparation and documentation.

• Act as the initial point of contact for students, staff, faculty, and external contacts; respond to queries or forward appropriately.
• Provide program‑specific information on requirements, electives, procedures, timelines, and general facts for designated portfolio; refer students to the Student Connect Centre Advisors when needed.
• Communicate with the Registrar’s Office regarding student applications, continuing registrations, and prior learning assessments; deliver program‑specific information to prospective and registered students.
• Support student orientation and retreats.

• Collaborate with the Academic Operations Manager, Associate Dean, and Chairs to coordinate the timetable process, ensuring conflict‑free scheduling and resolving issues with the Scheduling Office.
• Work with other Schools to schedule cross‑school courses and coordinate instructors who teach across Schools.

• Generate reports through Banner/Cognos to provide current class rosters.
• Monitor, maintain, and update the central Blackboard program site.

• Support program and advisory committee meetings by planning, preparing agendas, taking minutes, and distributing them.
• Coordinate details for internal and external events, recruitment, and retention activities.
• Record and prepare minutes, follow up on action items, and distribute minutes as appropriate.

Other related duties as outlined in the job description.

• Two (2) years of post‑secondary training in Office Administration, Business Administration, or a related program.
• Minimum of 2–3 years of relevant experience.
• Proficient in Microsoft Office 365 (Word, Excel, Outlook, SharePoint) and working knowledge of Records Management.

• Experience using Blackboard, Banner, Cognos.
• Experience working in a post‑secondary educational institution.

Salary $54,011 – $63,185 per year.

Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, a health spending account, pension plan, Employee & Family Assistance Programme, generous vacation allotments, tuition waivers, and opportunities for professional development funding. Additional time off may be granted for institutional closures between Christmas and New Year holidays. Eligibility is dependent upon the AUPE Collective Agreement and related RDP policies.

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves. We are committed to a merit‑based hiring process and an inclusive workplace that is fair, equitable, supportive, welcoming, and respectful. Our practices are guided by the Alberta Human Rights Act and support the Truth and Reconciliation Commission of Canada’s Calls to Action. If you believe you have the skills and equivalent experience and potential to contribute to this role, we encourage you to apply.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Pe